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Support for children and young people who have experienced abuse

Who can access Jigsaw?

Children must be open to Social Care professions who can refer to Jigsaw following a core assessment.

Jigsaw does not accept self-referrals

What is Jigsaw?

It is a therapeutic service that aims to support children and young people who have experienced sexual abuse, physical abuse or domestic violence.

This is achieved through:

  • Listening to you
  • Supporting you through difficulties
  • Offering confidentiality (unless further abuse is reported)
  • Helping you learn how to keep safe in the future
  • This programme also helps parents and carers

Who are the Jigsaw workers?

We are a team of professional helpers with experience of working with children and young people who have suffered sexual or physical abuse or who have witnessed or been through domestic violence.

Are parents/carers involved?

Yes. They will be asked to help and support you through your Jigsaw sessions and will be expected to meet with your social worker.

Jigsaw support for parents

If necessary we also offer Jigsaw sessions for parents to help them with their feelings and to help them to support their children. This option will be discussed at the introductory meeting. For very young children it is often more helpful to work with parents rather than directly with the child.

How many sessions are there?

Normally ten. The first session is a meeting with you, your parents or carers, the Jigsaw worker and the social worker.
The other 9 sessions are for you and the Jigsaw worker on your own.

The Jigsaw worker helps you

  • Understand and cope with your feelings
  • Make sense of your experiences

Where do the Jigsaw sessions happen?

The Jigsaw workers will arrange to meet you somewhere you feel safe and comfortable to talk. This might be at school or somewhere else.

What happens at the end of the sessions?

This is discussed with you. Usually, ten sessions are enough. However, if you need more help your Jigsaw worker will either ask for more sessions or talk to your social worker about getting more support from another service.

A summary of the work will be shared with you (where possible). This will not include things that you do not want to be shared unless the Jigsaw workers have concerns about your or someone else’s safety. This summary will be sent to the person that referred you to the service.


Who to contact

Contact name
Jenna Nix
Contact position
Jigsaw Admin
01872 323218

Where to go

Room 19
Gannel House, 9
Treyew Road

Time / date details

Session information
Jigsaw Workers will organise a suitable day and time to meet with the child or family.

Other details


Age ranges
From 5 years to 17 years
Referral required
Referral details

Only Social Workers can refer children to Jigsaw following a Social Work assessment.

Jigsaw does not accept self-referrals

Inclusion details

Saint Piran's Flag
How we make our service inclusive

Jigsaw is available for all children including children with disabilities. Sessions are child focussed and plan to meet the individual needs of the child. Sessions take place in the child's home or another suitable venue. Jigsaw workers have Cornwall Council core training in Equality & Diversity.

Staff SEND experience

Staff come from a variety of backgrounds. We have staff who have special educational needs (SEN) experience.

How our service supports providers / schools / colleges

Jigsaw sessions often take place in schools and Jigsaw workers liase with staff about how best to meet the needs of the children we work with.

Support at key transition points

Jigsaw work is focussed on supporting children & their families to process the impact of abuse.

Jigsaw workers will think with young people around the impact of abuse at key transition points in their life and support their networks to make transistions as safe as possible. If necessary extra sessions can be offered for children with special educational needs and/or the people in the network supporting them to support this process.

Other local or national support

The Jigsaw Service leaflets are distributed within social care teams that initiate referrals to the service

Resolving disagreements, mediation and making complaints

Jigsaw follows Cornwall council procedures for resolving disagreements compliments and complaints.

Last updated: 04/04/2019

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