United Response - Cornwall Supported Employment
Services and organisations that have the Local Offer flash have filled out inclusion information, meaning that they meet the needs of people with Special Educational Needs and Disabilities (SEND)
Who are we?
United Response is a national charity that supports adults and young people with learning disabilities, mental health needs and physical disabilities. Our mission is to enable people we support to take control of their lives. With over 40 years experience and a strong value base, we offer flexible and person-centred support to people and their families. Cornwall Supported Employment is a part of United Response.
What support does Cornwall Supported Employment offer?
We support adults and young people with learning disabilities, difficulties, Asperger's and autism (LDD) to take part in work related activities throughout Cornwall. We have been doing this for over 8 years in Cornwall.
During this time, we have offered one to one mentoring/job coaching, specialised accessible training, work clubs, work placements/tasters and provided in work support. We encourage people to start thinking about what getting paid work means to them, offering pre-employment support and then support after they get a job.
People we support have gone into volunteering, had some fantastic work placement opportunities and some have got a paid job. For many, the support has led to life changing experiences and opportunities.
What support do we offer employers and businesses?
We work closely with employers directly and through other partners such as Education Business Partnership and Job Centre Plus.
Matching employment opportunities to the skills and interests of people we support is crucial to success. Supporting employers to understand the business case for employing someone with a disability and offering ongoing in-work support to them through our Job Coaches facilitates many work opportunities for people we support, and creates happy employers! We also offer specialised mentoring training/disability awareness training for businesses to help them diversify their workforce with the skills they need to do so.
How are we funded?
We do this through lots of programmes of support, funded through different sources. These enable us to offer free support to people and employers who need support.
We're currently offering the Skills for Young People's programme which is funded through the Skills funding agency. This offers training in all aspects of employability to young people aged 15-24 who have a learning difficulty, disability, Asperger's or Autism. You should not be in education, employment or training at the start of the programme and would be in receipt of a benefit (Jobseekers Allowance, Employment support allowance, Disability Living Allowance or Personal Independence Payment). You may also have had an ECHP or learning difficulty assessment at school or college.
Also offering Supported internships. A longer programme of support and employability training for young people aged 16-24. This will involve training in all aspects of employability, work tasters and work experience in real situations with the aim of progressing you towards paid work.
Also offering the National Big Lottery 'Building Better Opportunities' programme for those aged 18+ in North Cornwall (Newquay up to the Devon Border). This programme is designed to help people address their barriers (both in their personal life through signposting to the appropriate organisation and in progressing towards and gaining sustainable work. The programme can provide support and training in a number of areas: Independent travel training, motivation and confidence building, personal appearance and hygiene, money management and budgeting, employment skills such as CV writing, interview preparation and skills, jobsearch, job applications and more.
Some of the other programmes we have delivered recently include the 180 programme (young people up to 24 years), Skills Support for the Unemployed (SSU) (19+ years), Skills Support for the Workforce (SSW) and the Local Supplier Framework (JCP). We work in partnership with other agencies to deliver these and secure the funding through providers who believe in what we do and want to help young people and adults with LDD in Cornwall to find work. We also get some funding through Access to Work and can offer support through people’s personal budgets / direct payments. Our funding is not guaranteed and as such, the numbers of people we can support at any time is dependent on this.
Who to contact
- Contact name
- Tracey Chater
- Contact position
- Deputy Service Manager
- 01872 250150
- Parent organisation
- United Response
Where to go
- Cornwall Supported Employment
Truro Business Park
- TR4 9NH
We support people who have learning disabilities and employers throughout Cornwall. We have a number of specialist work clubs, run training workshops and support people on a one to one basis at a venue comfortable to them. The address above is our main office base only.
Time / date details
- When is it on?
- Open Monday to Friday 09:00 - 16:00; flexibility for supporting people in work related activities.
- Table of costs
Table of costs Amount Cost Type See below Per Hour
- See above for information in description - some free programmes and some suport through personal budgets - contact us for further details.
- Age ranges
- From 16 years
- Referral required
- Referral details
Please contact us to find out more about our supported employment service or complete the attached referral form and we will get in touch with you.
- How we make our service inclusive
We are a specialist service supporting both young people and adults throughout Cornwall to access and participate in work related activities. Our Job Coaches / Mentors are all experienced in suporting and have had training for supporting people with LDD. They undergo person centred training, TSI (Training in systematic instruction, active support training and have a strong disability perspective enabling them to support people's individual access requirements and needs. All our paperwork is easy read, including our accredited training programme - The Way to Work - and our work clubs are run specifically taking into account the needs of people being suported with higher ratios of support. Our office /meetings are held in accessible venues, and meetings / support is arranged to suit the person's needs, offering one to one support where needed.
- Staff SEND experience
Our staff have training in epilepsy where required to do so, and experience of making services accessible through using a variety of differing communication techniques. We have UR Consultants (people we employ who have learning difficulties or learning disabilities themselves) and they support us in our 'Easy read' translation service and at Disability awareness training events.
- How our service supports providers / schools / colleges
We work with main stream and special schools and colleges closely and are developing good links to provide integrated tailored support to young people, and are currently delivering supported internships with young people coming out of college who are looking for a different option.
- Support at key transition points
We have started liaising with special schools, have links with CSW transitions project and work alongside all of the colleges in Cornwall.
- Other local or national support
Please see our United Response Cornwall Supported Employment webpage for details.
- Resolving disagreements, mediation and making complaints
We have a comprehensive complaints procedure and an accessible process for making comments / complaints about our service. We also enable people to have access to a 3rd party should they not be happy with the resolution of complaints. This is intergral to our complaints process and forms are in easy read for people we support.
Last updated: 24/04/2018