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Hayley Thomson
Services and organisations that have the Local Offer flash have filled out inclusion information, meaning that they meet the needs of people with Special Educational Needs and Disabilities (SEND)

I am an Ofsted registered childminder with an enhanced DBS (formally CRB) check. I live with my husband Craig and our three young children. We live in St Columb Minor and our home overlooks the rear playing fields of St Columb Minor Academy and Treviglas School. We have a fully enclosed garden, and a dedicated playroom.

Our location gives us easy access to the local beaches, the zoo, boating lake, the aquarium, woodlands as well as to the numerous playgrounds, playgroups and indoor play facilities in the area.

As a childminder I strive to provide a nurturing, fun environment that will support the learning and development of your child. I aim to be flexible and supportive of your child's and family needs to make our time together a secure and positive experience. 

My most recent employment was with Penair School Truro where I worked as a Physical Education Teacher for 9 years. Prior to my employment as a teacher, I spent time working in nurserys/pre-schools, youth clubs and Special Education Schools. I have experience of working with children with Emotional and Behavioural difficulties.

Able to accept 2,3 & 4 year old Funding

Who to contact

Contact name
Hayley Thomson
Contact position
07736 068561

Where to go


Currently there is no Wheelchair Access

Parking is on road

Other details


Table of costs
Table of costs
AmountCost Type
£5.00 Per Hour
£40.00 Per Day
Cost is inclusive of snacks and daily activities
Do you offer a free or reduced rate to carers?

Inclusion within our setting

Dietary needs

Has provision
Experience with
Lactose free
Dairy free

Cultural provisions

Has provision
Languages spoken


Pet provisions

Are there any pets at the setting?

Childcare information


Immediate vacancies
Space available for 0-5 year olds and for before and after school care.
Date updated

Funded places

3 & 4 year old funding
2 year old funding

Opening times & facilities

Opening times
Opening times
DayOpening timeClosing time
Monday 8.00 18.00
Tuesday 8.00 18.00
Wednesday 8.00 18.00
Thursday 8.00 18.00
Friday 8.00 18.00

School pickups

Offers pickups
St Columb Minor Academy

Inclusion details

Saint Piran's Flag
SENCo name
Hayley Thomson

Early Years Local Offer response

Learning and development

Systems and strategies we have in place to identify children that may require additional support

Children are monitored and observed regularly. this aids with early identification of any additional support that the child may need

How we identify and support children's learning and development needs

Children are provided with a wide range of activities to match their age and stage of development. Activities are differentiated where necessary to match the child, when required an activities will be developed to ensure that they aid their development in specific areas.

Links we have to other agencies

I have links with the local Health Visiting Team, St Columb Minor Academy, the school nursing team and the children's centre. I also have links to the Cornwall Hearing Team. 

How we support children transferring to school

Set the foundations of:

Sitting and Listening


Self Care, Hygiene, dressing themselves

Holding a pencil


Following routines and structures

Promote good and acceptable behaviours/Adhering to expectations set by adults


Specialist skills or training our staff have

Level 3 Safeguarding

Paediatric First Aids

Food Hygiene certificate

I have worked in a Special School for Children with Behavioural and Emotional Difficulties

I have experience of young children (under 2 years) with hearing aids and partial hearing loss


Support we offer regarding children's health and well-being

Children are supported to learn and develop in a positive environment. Good daily routines are followed, healthy eating, manners, personal hygiene. Children in nappies are changed regularly and when necessary, potty training is fully supported whilst the child is in the setting. Children are encouraged to be physically active, through a wide range of activities in and outside of the setting.

Ways we inform parents about how their child is being supported

Parents will see a daily ‘Home Book' which will outline what the child has been up to throughout the day.

Any moments of significant importance.

Food and drink intake.

Nappy changes/Toilet training progress.

This book will also be used for the parents to communicate with me.

Verbal feedback will be given at the end of each day

Parents will also receive a termly report detailing how their child is progressing in line with the EYFS.

A learning journey will also be created will contain all observations, and progress checks (see documents)

Parents will also be contacted if there are any developmental or safeguarding concerns.

Daily/weekly routine Plans will be made available to the parents.

Our complaints policy

As a registered childminder I aim to work in close partnership with all parents to meet the needs of their children. Maintaining good communication between both parties will aid this. I expect that parents will immediately bring to my attention any aspect of my service they are not happy with so that every effort can be made to resolve the matter. Parents can make a complaint to me verbally, or in writing.

It is a condition of my registration to investigate all written complaints relating to the safeguarding and welfare requirements of the Early Years Foundation Stage and/ or the Childcare Register. I will notify the complainant of the outcome within 28 days of the receipt of the complaint.

I display Ofsted’s poster for parents which introduces Ofsted's childcare responsibilities and gives Ofsted contact details. You can complain or compliment my service to Ofsted by calling:

0300 123 1231

Or you can write to:

Applications, Regulatory and Contact (ARC) Team
Piccadilly Gate
Store Street
Manchester M1 2WD



I will investigate all complaints and notify the complainant of the outcomes of the investigation within 28 days.

I will keep a written record of all complaints and their outcome for at least three years. Confidentiality will be maintained but, as required, I will provide Ofsted, on request, with a written record of all complaints within a specified period and the action taken as a result of each complaint.

I will record the following information:

  • The name of the person making the complaint.

  • The Early Years Foundation Stage requirement(s) or Childcare Register requirements to which the complaint relates.

  • The nature of the complaint.






  • The date and time of the complaint.

  • Any action taken in response to the complaint.

  • The outcome of the complaint investigation (for example, ways the service has improved).

  • Details of the information and findings that were given to the person making the complaint, including any action taken.

If the complaint cannot be resolved or if the complaint is of a serious nature and you feel you cannot discuss it with me please contact Ofsted on 03001 231231.

Ofsted produces guidance on concerns and complaints about childminders and childcare providers. This is available on the Ofsted website and provides guidance on the complainant’s right to contact Ofsted.


Alterations we have made to make our building accessible


Facilities we have for personal care

Ground floor toilet facilities, 1st floor toilet and bathroom faciltites

Specialist resources we have

None at the present time

How we include all children in activities, such as trips

Activities are planned and organised to match the age and stage of development of the children in my care. If there were any potential inclusion issues these would be checked and verified before taking such trip.

Last updated: 01/10/2018

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