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Samantha Spindley
Services and organisations that have the Local Offer flash have filled out inclusion information, meaning that they meet the needs of people with Special Educational Needs and Disabilities (SEND)

I am a co-childminder at Giggles Childcare with Kirsty Hopgood. Giggles Childcare is a childminding service based in St. Columb Major with before and after school clubs, day care & holiday (half term/summer holidays) Club. Children's ages are from 6 months -10 years old. We accept 15/30 hours funding plus most voucher schemes. we are open 5 days a week 7:45-6 pm.we have a large garden area, outdoor toys and a purpose built 30ft playroom.

Who to contact

Contact name
Samantha Spindley
Contact position
07792 819277

Where to go

Higher Bospolvans
St. Columb

Other details


Table of costs
Table of costs
AmountCost Type
7.50 inc. Breakfast and school drop off Before school
6.00 per hour inc snack at 4:30pm Afterschool Club
45.00 per day session 8-6pm Per Day
5.50 per hour minimum for 4hours per day Per Hour
Do you offer a free or reduced rate to carers?

Inclusion within our setting

Dietary needs

Has provision

Cultural provisions

Languages spoken


Pet provisions

Are there any pets at the setting?
List of pets

Childcare information


Immediate vacancies
Date updated

30 hours free childcare

Offering up to 30 hours free childcare
30 hours partner details
Major Steps Childcare,
ABC Childcare

Opening times & facilities

Opening times
Opening times
DayOpening timeClosing time
Monday 7:45 18:00
Tuesday 7:45 18:00
Wednesday 7:45 18:00
Thursday 7:45 18:00
Friday 7:45 18:00

School pickups

Offers pickups
St Columb Major Academy

Inclusion details

SENCo name
Samantha - Jane Spindley

Early Years Local Offer response

Learning and development

Systems and strategies we have in place to identify children that may require additional support

We work with the early years help hub plus keep in contact with health visitors and oht parents closely to ensure we can provide the best possible care of each childs individual needs.

How we identify and support children's learning and development needs

by making termly and half termly assessments on each child. We ask for parent input on assesments. Folow the EYFS and keep close links with the early help hub. 

Links we have to other agencies

We have had a couple SENCO visits to the setting with SALT. 

How we support children transferring to school

We arrange visits with teachers here and at school. We meet the teacher personally to do a hand over ( parents are invited to attend also)


Specialist skills or training our staff have

Personal famiy experience

Support we offer regarding children's health and well-being

Healthy eating, hygine routines, eating with the children, tolieting and potty training. 

Ways we inform parents about how their child is being supported

Daily diarys, summertive assessments, open days, parents evenings - online diaries. 

Our complaints policy

Complaints Policy and Procedure

Giggles Childcare is committed to having high standards of care and working in close partnership with parents to meet the needs of their children. Maintaining good communication between both parties will aid this. Staff expect that parents will immediately attention to any aspect of our service they are not happy with so that every effort can be made to resolve the matter. Parents can make a complaint to staff verbally, or in writing. A written record of the complaint will be made.

All written complaints will be investigated relating to the fulfilment of the Statutory Framework for the Early Years Foundation Stage and/or the Childcare Register. I will notify the complainant of the outcome within 28 days of the receipt of the complaint.

You can complain or compliment my service to Ofsted by calling:

0300 123 1231

Or you can write to:

Applications, Regulatory and Contact (ARC) Team
Piccadilly Gate
Store Street
Manchester M1 2WD


Complaints Procedure

The manager, Kirsty Hopgood, will:


Investigate all complaints and notify the complainant of the outcomes of the investigation within 28 days.

Keep a written record of all complaints and their outcome for at least three years. Confidentiality will be maintained but, as required, Ofsted will be provided with, on request, a written record of all complaints within a specified period and the action taken as a result of each complaint.

The following information will be recorded:


The name of the person making the complaint.

The Early Years Foundation Stage requirement(s) or Childcare Register requirements to which the complaint relates.

The nature of the complaint.

The date and time of the complaint.

Any action taken in response to the complaint.

The outcome of the complaint investigation (for example, ways the service has improved).

Details of the information and findings that were given to the person making the complaint, including any action taken.

If the complaint cannot be resolved or if the complaint is of a serious nature and the complainant feels they cannot discuss it with staff, they can contact Ofsted on 03001 231231.

Ofsted produces guidance on concerns and complaints about childminders and childcare providers. This is available on the Ofsted website and provides guidance on the complainant’s right to contact Ofsted.


Alterations we have made to make our building accessible

Wide door ways, front and rear access

Facilities we have for personal care

Toilet and nappy area 

Specialist resources we have

sensory toys, makaton trained staff. We would access additional equiptment/ resources and training if required. 

How we include all children in activities, such as trips

We ask for childs personal car seats, buggies etc.

Last updated: 01/08/2019

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