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Talk to FRANK: Honest Drug Information
Services and organisations that have the Local Offer flash have filled out inclusion information, meaning that they meet the needs of people with Special Educational Needs and Disabilities (SEND)

  • Call 0300 123 6600

    Call FRANK 24 hours a day, 7 days a week.

    Call service details

    For people with hearing impairments, you can Textphone FRANK on 0300 123 1099.

    If you call when your friends are around we may ask you to call back when you're on your own.

    Calls from a landline cost no more than a normal national call (to an 01 or 02 number). The calls may show up on the bill.

    Calls from a mobile phone vary in cost depending on what network you’re on. The call may show up on the bill.

    You can talk to FRANK in 120 languages – just call the same number and an interpreter will be there if you want.

  • Text 82111

    Text a question and FRANK will text you back.

    Text service details

    The cost of sending a text to FRANK is the same as a standard text message - which will depend on your network tariff. There is no charge for receiving text messages from FRANK. Please don't send picture messages as FRANK can't view them.

    Remember you can always call or email FRANK anytime if you need more information and advice about drugs.

    The information you give to FRANK will only be used for internal training and improving the service. It will not be passed to other organisations or third parties that are not directly connected with FRANK and you will not receive more communication from FRANK unless you have asked for it.

  • Send an email

    Send an email and FRANK will message you back.

    Email service details

    The reply will come from frank@talktofrank.com and the subject line won't have your question in it.

    FRANK will only ever reply to you. You'll never receive an email you didn't ask for.

    If you're worried about someone reading your messages, you can always set up a special email account with something like Gmail or Yahoo.

Who to contact

Contact name
FRANK
Contact position
Honest information about drugs
Telephone
0300 1236600
E-mail
frank@talktofrank.com
Website
https://www.talktofrank.com/

Inclusion details

How we make our service inclusive

For people with hearing impairments, you can Textphone FRANK on 0300 123 1099.

You can talk to FRANK in 120 languages – just call the same number and an interpreter will be there if you want.

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