Cornwall Council - Communication Support Service Team
Services and organisations that have the Local Offer flash have filled out inclusion information, meaning that they meet the needs of people with Special Educational Needs and Disabilities (SEND)
The Communication Support Service is one of several SEN Support Services which are part of the Cornwall Council ‘Together for Families’ Directorate. The team consists of a small number of Specialist and Highly Specialist Speech and Language Therapists and Speech and Language Therapy Assistants (Technical Instructors).
The Communication Support Service supports schools in ensuring the effective inclusion, achievement and progression of children and young people with speech, language and communication needs (SLCN) . The Service works with school staff so that they are able to recognise when a child and young person might have an SLCN, and to have the knowledge and skills to support them.
The Communication Support Service provides training, consultation and mentoring for school staff, and training and workshops for parents and carers.
The Communication Support Service complements the role of the NHS Community Speech and Language Therapy Service, who work with individual children and young people needing specialist assessment and intervention. A request for help from the NHS Community Speech and Language Therapy Service can be made in following ways:
- Email: cft.saltrequestforhelp@nhs.net
- Phone: 01208 256262
The Communication Support Service provide speech, language and communication needs assessment and advice for children and young people attending APAs or being considered for placement by the Pupil Placement Panel or the Medical Pupil Referral Panel.
For more information, view the Communication Support Service webpage.
Who to contact
- Telephone
- 01208 256262
- cft.saltrequestforhelp@nhs.net
- Website
- https://www.cornwall.gov.uk/
Other details
Availability
- Age ranges
- From 5 years 0 months to 18 years
- Referral required
- Yes
- Referral details
We accept referrals from schools for staff coaching by our Speech and Language Therapy Assistants, only where the child or young person’s NHS Community Specialist Speech and Language Therapist has advised them to do so.
Inclusion details

- How we make our service inclusive
Children who meet the service criteria may be referred by their communitiy speech and language therapist
- Staff SEND experience
Autism, Learning Disability, Makaton, Down's Syndrome, Selective Mutism, Dyspraxia, AAC
- How our service supports providers / schools / colleges
The service will provide free bespoke training packages around individual children. The team also provide a variety of generic training packages which may be delivered throughout the year and advertised to relevant providers.
- Support at key transition points
The team will work with children, staff and families to provide or support the provision of Communication Passports for key transitions.
- Other local or national support
Children may also be referred to the community Speech and Language Therapy Service (SALT) - Please see website here
- Resolving disagreements, mediation and making complaints
Complaints should be referred to the Team Leader in the first instance
Last updated: 14/04/2016