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Chailey Heritage Foundation
Services and organisations that have the Local Offer flash have filled out inclusion information, meaning that they meet the needs of people with Special Educational Needs and Disabilities (SEND)

Out of County Specialist Provision

Chailey Heritage Foundation is a registered charity providing education and care services for children, young people and young adults with physical difficulties and complex health needs. 

Chailey Heritage Foundation encompasses Chailey Heritage School, Chailey Heritage Residential and a Transition Service for 19-25s, Chailey Heritage Futures.  The school and residential services offer day placements through to 52-week care, and a short breaks service.  The Transition Service offers accommodation and activities, and access to a day service known as The Hub.

An on-site Life Skills Centre provides full access to a range of activities including a wheelchair accessible cafe, ICT Suite, gym, spa, living skills, etc, and is open to the wider disabled community.

Patchwork Farm, a therapeutic care farm, will offer children and young people with complex disabilities many opportunities to interact with animals and learn in an engaging outdoor setting.

Chailey Heritage Pathways offers flexible care in family homes or out in the community.

Who to contact

Contact name
Pam Whiting
Contact position
Foundation Admin Co-ordinator
01825 724444
Chailey Heritage Foundation's facebook page
Chailey Heritage Foundation's twitter page

Where to go

Chailey Heritage Foundation
Haywards Heath Road
North Chailey
East Sussex

Fully accessible site with purpose-built residential accommodation.

Other details


Age ranges
From 2 years to 25 years
Referral required
Referral details

Fees are payable and these are usually covered by the young person's Local Authority. 

Fees for the Life Skills Centre and Chailey Heritage Pathways are available on request.

Inclusion details

Hoist icon Baby changing icon Disabled toilet icon Wheelchair icon Icon of two heads
How we make our service inclusive

We have a highly skilled and speciast staff who undertake induction and mandatory training.  Updates are on a rolling programme of renewal.  Both internal and external trainers are used.

The site is wheelchair friendly and has a tracking system and auditory signposts.

On-site engineers are able to adapt equipment to meet the very special needs of our young people.

Staff SEND experience

All staff receive a comprehensive induction programme, including sessions on safeguarding, epilepsy awareness, posture management, eating and drinking, behaviour management, and much more. This ensures that the correct skills and knowledge are gained and statutory requirements are fulfilled. There is also an annual programme of training, including updates required to meet statutory health and safety obligations.

Training programmes are delivered either by external specialists or by appropriately trained school/Chailey Clinical Services staff and can be based on the changing needs of the pupils.

Staff are also trained to use a wide range of ICT devices, including Eye-Gaze, to enable pupils to access learning and leisure.

School and care staff are trained in many procedures and interventions, and are signed off by nurse assessors. Examples of these are: medicines preparation and administration; venting; gastrostomy; basic life support; seizure management; suctioning; eating and drinking; intimate care management.

Students with profound and multiple learning disabilities (PMLD) who are also visually and/or hearing impaired are helped to communicate with the support of trained Interveners. Working 1:1, an Intervener acts as an enabler, promoting the pupil's social and personal development, encouraging their independent skills and facilitating their communication with the world around them. Our Interveners are trained by SENSE, a national charity for deaf-blind people.

How our service supports providers / schools / colleges

We are able to offer dual-placements for some young people, eg 2 days in a mainstream school and 3 days at Chailey Heritage School.  This allows social integration with their peer group in a mainstream setting, with the benefits of having their health needs supported by therapists when at Chailey Heritage School.

We have links with local colleges to enable the young people and young adults to benefit from access to various courses held off-site.

Support at key transition points

On admission, parents are welcomed into school and work alongside staff to settle their child and help us to understand their needs. Each pupil has a link worker in school, who ensures that all relevant staff know every aspect of the child’s needs and joins up all communication, including with the family.

Transition between classes and between departments are very carefully organised. There are lots of visits made, to meet new staff and to get to know the new environment, as each department has its own building. Each class moving up will take some familiar staff with them, and those children who have 1:1 teams will move with someone who knows all their needs. There are coffee mornings for families to attend.

As young adults, our students move on to a variety of different placements. We start planning in earnest for the best possible future placement once the pupil is in year 12, although we will have started the transition process in year 9. We have a dedicated teacher who has a vast database of future placements, and whose job is to help families explore potential placements and guide them on the journey. Once a placement is decided upon, visits and familiarisation will begin.

There is an on-site day and residential facility for young adults with disabilities aged 19 to 25 called Chailey Heritage Futures.  The on-site Life Skills Centre offers exciting activities on a pay-as-you-go basis and is also open to those adults with disabilities living in the community.  If you would like to receive more information about these facilities, please contact the Centre Receptionist on 01825 723 723. 

Other local or national support 

Resolving disagreements, mediation and making complaints

Formal complaints are rare as we always try and work with families to ensure that their worries and concerns are listened to and appropriate actions taken where necessary.

There is a Compliments and Complaints Policy available on our website or on request.

The young people can share their concerns through their keyworker/linkworker, Home meetings or through an independent Advocacy Service that will support them with any complaints they might have.

Chailey Heritage Charity Local Offer

Last updated: 01/10/2020

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