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Sense Children's Specialist Service
Services and organisations that have the Local Offer flash have filled out inclusion information, meaning that they meet the needs of people with Special Educational Needs and Disabilities (SEND)

Sense is a national charity that supports people who are deafblind, those with sensory impairments and those with complex needs, to enjoy more independent lives.

We provide a range of flexible services and support to enable people of all ages to develop their skills, grow in confidence and get the most out of life.

We also provide practical help and support for families and carers through a range of services, including providing information and guidance, running short breaks and holding family events. 

Children’s Specialist Services core offer of support, provided to families through Sense's work as a charity, includes:

  • Hearing from Sense within two working days from first contacting us
  • Meeting a Sense specialist within eight weeks of that first contact
  • Your own identified worker
  • Opportunity to attend family events
  • Regular up-dates from our team
  • Access to the Sense Information and Advice service
  • Chance to join the Sense membership programme

 

We can also offer support at times of particular need. Our team of specialist teachers, children’s therapists and children and family support workers offer a range of services including:

  • Help when a child is first diagnosed
  • Assessments and advice to help children learn and develop
  • Early intervention and developmental play services
  • Extra support at times of crisis and transition

We may also work alongside your local authority to provide an individual service solution tailored to your needs.

Whatever the challenge or need, we aim to support you when it matters most. Sense stays with an individual and their family for every step of the journey from birth to adulthood, and then on to older age.

Who to contact

Contact position
Information and Advice Service
Telephone
0300 330 9256
E-mail
info@sense.org.uk
Website
www.sense.org.uk

Where to go

Name
Sense Children's Specialist Services
Address
Providence Court Resource Centre
37 Northernhay Street
Exeter
Postcode
EX4 3ER
Notes

Our team is based in Exeter but our staff cover the whole of the Cornwall area.  We conduct visits to family homes, local children's groups, schools and other locations as appropriate.

Time / date details

When is it on?
Open Monday to Friday 9am until 5pm
Time of day
Afternoon
Morning

Other details

Costs

Details
Some services are provided charitably and are dependent upon a family's need. We also work with a number of purchasers to provide a range of services responding to individual circumstances. These may be financed through a contract with a local authority or some form of individualised funding such as an individual/personal budget.

Availability

Age ranges
From 0 years to 25 years
Referral required
Yes
Referral details

Referrals are welcomed from families or professionals (with family's permission).  Please contact our information line - info@sense.org.uk or 0300 330 9256 - who can put you in touch with our team quickly and easily.

Inclusion details

How we make our service inclusive

A full range of communication methods are used, including; BSL, Makaton, hand under/on signing, objects of reference. 

Staff SEND experience

Sense Children's Specialist Services is a team of specialist advisory teachers, children's therapists and Children and Family Support Workers who have a wide experience of working with children who are deafblind / multi-sensory impaired.  Our extensive knowledge of multi-sensory impairments means we can focus on what the child can do and what they need to help them develop further.

 

How our service supports providers / schools / colleges

Our Children's Specialist Services team works in partnership with professionals, building on their skills and knowledge to help them develop a holistic view of the children and young people they are working with. 

We also provide a range of training and consultancy services for professionals - http://www.sense.org.uk/content/training-and-consultancy-service

Support at key transition points

The move into adult life is an important time for young people. Sense works with deafblind and multi-sensory impaired (MSI) young people and their families to help ensure that they are able to make an active choice about their future.

We can offer:

  • Information resources – helping you to understand the transition process and how young people and their families can get involved
  • Help accessing a Deafblind Guidance Assessment to assist in the transitions process
  • Liaison with other professionals to help them to understand your child’s needs and how best to involve them in the transition planning process
  • Advice and information on what other options and support are available post-16 and post-19 years, putting you in touch with the right people both for services provided by Sense and for those provided by other organisations

As no two families are the same, the support we offer will be individualised.

Other local or national support

Please visit www.Sense.org.uk for further information.

Resolving disagreements, mediation and making complaints

If you have a complaint, please inform a member of staff, who will provide you with a copy of the Sense Complaints Policy.  The policy details how to make a complaint and provides clear timelines for action.

Complaints can also be made through the Sense website www.sense.org.uk or by calling our free complaints line number on 0800 731 9008. 

Last updated: 21/09/2016

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