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The Chinese Lantern Project

We offer a free telephone hotline service to the Chinese Community in the South West region. We are able to respond in Mandarin, Cantonese, and English.

The helpline on 0808 802 0012 is open on weekdays between 10am and 4pm.

Our aim is to identify isolated and hidden members of the Chinese community and empower them to better integrate into the wider society.

Please call us if you need help on something. We also run face-to-face meetings where you can come and talk to us in person.

Who to contact

Contact name
Ming Kei Lai
Contact position
Helpline Coordinator
0808 802 0012

Time / date details

When is it on?
Open Monday to Friday from 10am to 4pm.
Session information
The Chinese Lantern helpline is answered by Mandarin
Cantonese and English speakers.

Other details


The Helpline service we offer is free to all callers from UK landlines and mobiles.
Do you offer a free or reduced rate to carers?


Age ranges
From 11 years to 110 years
Referral required

Last updated: 15/02/2018

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