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Cornwall Council - Hearing Support Team
Services and organisations that have the Local Offer flash have filled out inclusion information, meaning that they meet the needs of people with Special Educational Needs and Disabilities (SEND)

The Hearing Support Team is part of the Sensory Support Service within the Education, Health and Social Care directorate.

Children in Cornwall with sensory impairment are supported and encouraged along their individual journeys to be the best that they can be!

In partnership with parents, schools and colleges, related agencies and voluntary organisations, the Sensory Support Service aims for children and young people with sensory impairment to:

  • develop good language and effective interactive communication skills
  • develop independence skills
  • be given the equality of opportunity to access a wide curriculum at school and college
  • gain social and emotional inclusion in their wider community
  • achieve economic well-being

The Hearing Support Team consists of the Senior Teacher of the Deaf,  Teachers of the Deaf, specialist Speech and Language Therapist and specialist Support Staff. 

The Team supports children and young people with an educationally significant hearing loss across Cornwall in their home, pre-school setting, mainstream or special school or college.

The Team offers specialist teaching, advice and support, educational audiology assessments and bespoke training.

Most of the children and young people we work with are supported in mainstream settings; some attend a range of specialist placements.

Age range 0 to 25 years.

Referalls can be made by parents, health professionals, Speech and Language Therapists, schools and pre-schools and other SEN agencies.  Please use the form on the website

Further information is available on the Hearing Support Team website.

Who to contact

Contact name
Mrs Theresa Maunder
Contact position
Professional Lead Hearing & Vision Support Teams & Sensory Lead
01726 61004
Cornwall Council - Hearing Support Team
Parent organisation

Where to go

Educational Audiology Centre
Priory Road
St Austell
PL25 5AB

Time / date details

When is it on?
Monday to Friday 08:30 - 16:30
Time of day

Other details


The Hearing Support Team provides support free of charge to children with an educational significant hearing loss. A range of training is provided if schools require additional bespoke training, cost is outlined in the Services for Schools Directory.

(link below)
Do you offer a free or reduced rate to carers?


Age ranges
From 0 years to 25 years
Referral required
Referral details

Referrals can be made by parents, health professionals, Speech and Language Therapist, schools and pre-schools and other SEN agencies.

If your child has had a hearing loss identified by an audiologist, you can contact the Hearing Support Team, to request advice and support.  Alternatively, your child's school can contact the Hearing Support Team on your behalf.

If your child's hearing has not been checked by an audiologist, you will need to request their hearing is assessed, further information can be found at:

Cornwall Council - Hearing Support Team


Inclusion details

Saint Piran's Flag
How we make our service inclusive

The Hearing Support Team works closely with school, settings and families to ensure that children and young people with hearing impairment are included socially, emotional and educationally enabling them to reach their potential.

Staff SEND experience

All teachers in the Team have Qualified Teacher Status. Qualified Teachers of the Deaf hold a mandatory education in the teaching of children and young people with hearing impairment. All staff undergo regular training to maintain and improve upon their specialist skills.

How our service supports providers / schools / colleges

Once a referral has been made, the Eligibility Criteria developed by the National Sensory Impairment Partnership (NATSIP) are used to determine the  level of involvement with the child or young people. NATSIP is a Department of Education funded organisation that develops provision and strategy to support all providers (including Local Authorities) who support children with sensory disabilities. Depending on assessed need, involvement can range from visit to home or school twice a week to one annual visit or monitoring progress.

The Hearing Support Team has a specialist Speech and Language Therapist, who supports children and young people with a severe or profound hearing loss and or cochlear implant. Details of how you can make a referral are found on the Hearing Support Team website

Support at key transition points

Teachers of the Deaf are teachers who have an additional qualification in teaching deaf children. These staff provide ongoing support and advice to families and settings, to ensure a smooth transition to the next stage of education. Teachers of the Deaf will prepare individual children and young people, through an individual programme based on their needs.

Other local or national support

Further information about the Hearing Support Team can be found on the Hearing Support Team website. This website also provides links to other local and national organisations which support deaf children and their families.

Resolving disagreements, mediation and making complaints

Either in writing:

Sensory Support Service Lead 
Audiology Centre
Priory Road
St Austell
PL25 5AB

Telephone: 01726 61004                                            


If the concern isn’t resolved, please follow the Cornwall Council comments and complaints procedure.

Last updated: 01/05/2020

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