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Health Visitors and Family Health Practitioners
Services and organisations that have the Local Offer flash have filled out inclusion information, meaning that they meet the needs of people with Special Educational Needs and Disabilities (SEND)

What are Health Visitors?

Health Visitors are qualified nurses or midwives with an additional public health training that enables us to provide a service in family and community health.

We work in locality based teams in partnership with a range of services including GPs, Midwives, Social Workers and Children Centres.  Our teams consist of Health Visitors, Staff Nurses and Community Nursery Nurses.

What Do Health Visitors Do?

Health Visitors provide an evidence based service to all families with pre-school children, and expectant parents.  Our service is aimed at promoting health and reducing health inequalities. 

We aim to provide every family with the support and advice they need to promote a healthy childhood, and all our services are free.We can provide confidential advice on immunisations, breastfeeding, weaning and nutrition, emotional well-being, accident prevention, managing minor illnesses and when to call a doctor. 

We have a lead role in delivering the Healthy Child Programme (Department of Health, 2009), a national screening programme offered to all families with children and babies under the age of five.  Advances in neuroscience highlight the importance of early support in promoting a happy and healthy childhood so we offer regular reviews to monitor your child's growth and development. The Healthy Child Programme identifies core child health contacts that every family can expect. 

How Can I Contact a Health Visitor?

You are welcome to contact us with any questions concerning your child's health or development.

Health Visitors provide regular 'drop-in' clinics throughout Cornwall and the Isles of Scilly.  Please contact the Care Management Centre (see below), or your own health visitor for further details.

Parents are welcome to access any 'drop-in' clinic but please remember to bring your child's health record (the 'red book') so we can update it for you

Please contact the Children's Care Management Centre for Health Visitor enquiries. 

Information about development checks with the Health Visitor team.

 

Who to contact

Telephone
01872 221400
E-mail
cpn-tr.ChildrensCMC@nhs.net
Website
www.cornwallft.nhs.uk/
Parent organisation
Early Help Hub

Other details

Availability

Age ranges
From 0 years to 5 years
Referral required
Yes
Referral details

Midwives refer families ante-natally, all clients can also self refer or be referred by other services, including GP, children's centre and social care via the Care Management Centre.

All families are contacted for core developmental reviews as per the Healthy Child Programme.

Children aged over 2 years
If your child has had the two year old check and you would like further advice/assistance from a health visitor, please make a referral using the form attached.    

Inclusion details

How we make our service inclusive

Health Visiting service is offered to all children from the ages of Birth to-School entry. Referal to the service can be via GPs, Midwives, self referal and other professionals, including Social Care, Special Parenting, CAMHS etc. 

All Health Visitors are registered nurses or midwives and have undertaken the Specialist Community Public Health Nurse training.

The service is currently offered Monday to Friday either in clinic, childrens centres or home environments, dependent on client need. Telephone advice is also available 

Staff SEND experience

Health Visitors come from a variety of backgrounds within the health service and therefore their experience varies, however all are trained nurses and will have spent time working with clients who have conditions such as Epiliepsy and other Special Needs.

Health Visitors work closely with other agenicies providing help and support including those that provide Portage and Makaton.Health Visitors assess all children moving into the area and refer to specialist services  as required,

How our service supports providers / schools / colleges

Each childrens centre and nursery has a designated link Health Visitor to provide an integrated service. All children are offered developmental reviews and emphasis is placed on Readiness for School.

 

 

Support at key transition points

All children from 0- school entry who move into the area are assessed by the health visitor and support provided as required .

Health Visitors promote the 2 year funding for nursery placements to those who are eligible and require additional support.

3 year funding is promoted to all families.

Any child that the health visitor is working with at the time of school entry, is referred onto the school nurse.

Other local or national support

Clients are signposted to local and national information sites, including: NHS Choices, FIS, Citizens Advice, Healthy Start website department of Health website, as required.

Resolving disagreements, mediation and making complaints

Clients are encouraged to make written complaints via the PALS service

They are also encouraged to provide feedback on the service via the Meridian survey.

All complaints received are escalated to Quality and Assurance Group to ensure issues are resolved satisfactorily.

Last updated: 03/08/2015

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