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Giggles Childcare, St. Columb Major
Services and organisations that have the Local Offer flash have filled out inclusion information, meaning that they meet the needs of people with Special Educational Needs and Disabilities (SEND)

Coronavirus status: Closed - COVID-19

 Giggles Childcare is a childminding service based in St. Columb Major with before and after school clubs, day care & holiday (half term/summer holidays) Club. Children's ages are from 6 months -10 years old. We accept 15/30 hours funding plus most voucher schemes. we are open 5 days a week 7:45-6 pm.we have a large garden area, outdoor toys and a purpose built 30ft playroom.

 Not available after September as taking a break with my family.

Who to contact

Contact name
Kirsty Hopgood
Contact position

Where to go

St. Columb

Parking on the drive outside of giggles 

Other details


Table of costs
Table of costs
AmountCost Type
£5.50 minimum for 4hours Per Hour
£45 8am-6pm inc. Snacks Per Day
£7.50 7:45am-8:45am inc Breakfast Before school
£8 per hour Per Bank Holiday
£6 per hour Afterschool Club
£100 security deposit
Do you offer a free or reduced rate to carers?

Inclusion within our setting

Dietary needs

Has provision
Experience with
Lactose free
Gluten free
Dairy free
My son is lactose intolerant and is in my care when Giggles is open.

Cultural provisions

Has provision
Languages spoken


Pet provisions

Are there any pets at the setting?
List of pets

Childcare information


Immediate vacancies
Before school spaces available 0-5 years 1 space per day available After school spaces available
Vacancy range(s)
From 0 years to 5 years (spaces available: 0)
From 5 years to 8 years (spaces available: 0)
From 8 years to 11 years (spaces available: 1)
Date updated

Funded places

3 & 4 year old funding
2 year old funding

30 hours free childcare

Offering up to 30 hours free childcare
30 hours partner details
Major steps childcare in St Columb Major
Wesley Pre school Indian queens

Opening times & facilities

Opening times
Opening times
DayOpening timeClosing time
Monday 7:30am 6pm
Tuesday 7:30am 6pm
Wednesday 7:30am 6pm
Thursday 7:30am 6pm
Friday 7:30am 6pm

School pickups

Offers pickups
St Columb Major Academy
Major Steps Childcare & Pre-School Wesley Pre school

Inclusion details

Saint Piran's Flag
SENCo name
Kirsty Hopgood

Early Years Local Offer response

Learning and development

Systems and strategies we have in place to identify children that may require additional support

We work with the early years help hub plus keep in contact with health visitors and our parents closely to ensure we can provide the best possible care for each child’s individual needs. 

How we identify and support children's learning and development needs

by making termly and half termly assessments on each child. ask for parent input on assesments. Follow the EYFS and Keep close links with the early help hub. 

Links we have to other agencies

We have had a couple SENCO visits to the setting with SALT.

How we support children transferring to school

We arrange visits with teachers to come and see the children in the setting. I meet the teacher to do a hand over then myself, parent and teacher all come together. 


Specialist skills or training our staff have

I have a special educational needs training. Some of my ladies have experience in working on a 1:1 basis in a nursery setting and personal family experience. 

Support we offer regarding children's health and well-being

Healthy eating, hygine routines, eating with the children, toileting, potty training

Ways we inform parents about how their child is being supported

Daily diaries, summertive assessments, open days, parents evenings, online diaries

Our complaints policy

Complaints Policy and Procedure

Giggles Childcare is committed to having high standards of care and working in close partnership with parents to meet the needs of their children. Maintaining good communication between both parties will aid this. Staff expect that parents will immediately attention to any aspect of our service they are not happy with so that every effort can be made to resolve the matter. Parents can make a complaint to staff verbally, or in writing. A written record of the complaint will be made.

All written complaints will be investigated relating to the fulfilment of the Statutory Framework for the Early Years Foundation Stage and/or the Childcare Register. I will notify the complainant of the outcome within 28 days of the receipt of the complaint.

You can complain or compliment my service to Ofsted by calling:

0300 123 1231

Or you can write to:

Applications, Regulatory and Contact (ARC) Team
Piccadilly Gate
Store Street
Manchester M1 2WD


Complaints Procedure

The manager, Kirsty Hopgood, will:

  • Investigate all complaints and notify the complainant of the outcomes of the investigation within 28 days.

  • Keep a written record of all complaints and their outcome for at least three years. Confidentiality will be maintained but, as required, Ofsted will be provided with, on request, a written record of all complaints within a specified period and the action taken as a result of each complaint.

The following information will be recorded:

  • The name of the person making the complaint.

  • The Early Years Foundation Stage requirement(s) or Childcare Register requirements to which the complaint relates.

  • The nature of the complaint.

  • The date and time of the complaint.

  • Any action taken in response to the complaint.

  • The outcome of the complaint investigation (for example, ways the service has improved).

  • Details of the information and findings that were given to the person making the complaint, including any action taken.

If the complaint cannot be resolved or if the complaint is of a serious nature and the complainant feels they cannot discuss it with staff, they can contact Ofsted on 03001 231231.

Ofsted produces guidance on concerns and complaints about childminders and childcare providers. This is available on the Ofsted website and provides guidance on the complainant’s right to contact Ofsted.


Alterations we have made to make our building accessible

Wide door ways, access front and back entrance. 

Facilities we have for personal care

Toilet area. Nappy area. 

Specialist resources we have

Sensory toys, Makaton trained staff and would access additional equipment/resources if required

How we include all children in activities, such as trips

We ask for childs personal car seats, buggies etc. 

Last updated: 19/02/2020

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