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Guide Dogs
Services and organisations that have the Local Offer flash have filled out inclusion information, meaning that they meet the needs of people with Special Educational Needs and Disabilities (SEND)

As well as services to adults, Guide Dogs provide mobility and freedom to blind and partially sighted children and young people via training them with Guide Dogs, and also offering the Buddy Dog service to families with a visually impaired child.

Who to contact

Telephone
0118 983 5555
Supporter Care enquiries : 0800 953 0113
E-mail
guidedogs@guidedogs.org.uk
Website
www.guidedogs.org.uk/.../children-and-young-peoples-services

Where to go

Name
Guide Dogs
Address
Hillfields
Reading Road
Burghfield Common
Reading
Postcode
RG7 3YG
Notes

Training is undertaken in the service users local area and not from the office base.

Time / date details

When is it on?
9:00 to 17:00 Monday to Friday
Time of day
Afternoon
Morning
Session information
Sessions are arranged to suit individual needs

Other details

Costs

Details
Children's Guide Dogs are free of charge, please contact us for details of costs for other services.
Please enter details including what proof is required for the free or reduced rate
Training with a Guide Dog is free, please contact us to discuss other services.

Availability

Age ranges
From 0 years to 25 years
Referral required
No
Referral details

Referrals can be taken direct from parents, families, health, education or other professionals involved in a young person's care.

Inclusion details

How we make our service inclusive

All staff receive full access and inclusion courses in their induction, and training programmes are delivered in the service users local area.

Staff SEND experience

All staff working with children and young people with SEND have been specially trained via an internal process of practical sessions, theoretical inputs and observational placements.

How our service supports providers / schools / colleges

We can offer full training for our service users to be able to access and safely handle their dogs in any appropriate setting, and can also offer staff training in order to ensure that a Guide Dog is fully integrated into the life of an educational or recreational organisation.

Support at key transition points

We offer full training at times of transition to help our service users continue to access the destinations they need, as well as staff training as indicated.

Other local or national support

Full information on Guide Dogs can be found at our web site: http://www.guidedogs.org.uk/

Resolving disagreements, mediation and making complaints

Full details of our complaints process is available at the following web site: http://www.guidedogs.org.uk/toolbox/telephone/complaints

Last updated: 26/10/2015

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