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Trenance Childcare
Services and organisations that have the Local Offer flash have filled out inclusion information, meaning that they meet the needs of people with Special Educational Needs and Disabilities (SEND)

We are an all year round, full day care nursery, open from 8am to 6pm Monday to Friday, offering childcare from babies through to preschool.  We are a registered Charity and run by a Committee of volunteers.

Our aim is to provide high quality care and education at affordable prices for families in Newquay and the surrounding areas.  We offer children a safe, secure and friendly environment and offer play and education opportunities that encourage children to develop socially, emotionally, physically, creatively and intellectually.

We also run a breakfast club and afterschool services for children attending Trenance Learning Academy. 

Who to contact

Contact name
Stephanie Thompson
Contact position
01637 877099
01872 324934
Trenance Childcare's facebook page

Where to go

Trenance Childcare
Newquay Family Hub
Trenance Road

Walking distance from Newquay bus station.

We are within Newquay Family Hub, adjacent to Trenance Learning Academy

Time / date details

Session information
Monday : 08:00:00 - 18:00:00
Tuesday : 08:00:00 - 18:00:00
Wednesday : 08:00:00 - 18:00:00
Thursday : 08:00:00 - 18:00:00
Friday : 08:00:00 - 18:00:00

Other details


Seashells Room (Babies 0-2) - £4.95 per hour
Starfish Room (Toddlers 2 & 3) - £4.80 per hour
Coral Room (Pre-school 3 & 4) - £4.60 per hour
Breakfast and afterschool club (4-7 years) ;
Breakfast club 8-9am £4.40
Afterschool club (Mon-Thurs) 3.15-5pm £7.70 (5-5.30pm optional charged at £2.20 or 5-6pm optional charged at £4.40)
Afterschool club (Fridays) 1.45-4pm £9.90 (4-5pm optional charged at £4.40 and 5-5.30pm optional charged at £2.20 and 5-6pm optional charged at £4.40)
Do you offer a free or reduced rate to carers?
Please enter details including what proof is required for the free or reduced rate
We now offer 10% discount to siblings of children already in our care.

Inclusion within our setting

Wheelchair access

Has provision
Toilets and parking

Dietary needs

Has provision
Experience with
Lactose free
Egg intolerance
Nut allergy
Dairy free
Forms are filled out by parents re: special diets/allergies etc. We are a healthy early years setting and staff have food safety training.

Cultural provisions

Has provision
Experience with
All children are welcome in our home.
Multicultural dolls, books and discussions. Celebrate Diwali, Hannukah, Christmas & Easter. We ensure we celebrate special times/days for children in our care.
Languages spoken

English and we have a member of staff who speaks Polish.

Pet provisions

Are there any pets at the setting?

Childcare information


Immediate vacancies
We have availability for full and part time places within all 3 of our rooms, and within our Before and after-school club- please call for spaces and session times
Date updated

Funded places

3 & 4 year old funding
2 year old funding

Opening times & facilities

Opening times
Opening times
DayOpening timeClosing time
Monday 08:00:00 18:00:00
Tuesday 08:00:00 18:00:00
Wednesday 08:00:00 18:00:00
Thursday 08:00:00 18:00:00
Friday 08:00:00 18:00:00

School pickups

Offers pickups
Trenance Learning Academy
We offer a before and after-school club for children who attend Trenance Learning Academy. Breakfast Club is run from 8am in our nursery and then we take the children to school. The after-school club is called Sharks and is held over at the school and children can stay till 5pm, 5.30pm or 6pm.

Inclusion details

Saint Piran's Flag
SENCo name
Kylie Colegate

Early Years Local Offer response

Learning and development

Systems and strategies we have in place to identify children that may require additional support

All parents/carers fill out 'All about me' forms, detailing childrens' development and learning styles.  All staff support children through observations, tracking forms and 'Every Child's A Talker' monitoring tools and support and differentiation of activities offered where necessary.  We support and work with the Health Visitors in providing a two year check for parents/carers to share. 

If children require additional support we monitor and observe and involve the parents/carers and setting SENCO.  We will then assess and plan activities to support their needs, which are continuously reviewed.  This cycle continues and if necessary we can request support form the early years inclusion service. 

How we identify and support children's learning and development needs

Through close observations and using the 'Plan, do & review' model, staff will identify and support childrens learning and development needs.

Specific staff training includes: SENCO, Sensory processing, Makaton, Behaviour training and we use these skills and knowledge to support each child. We work in partnership with other professionals to obtain support and guidance. We use visual support in the setting to assist individual children and/or all children with routines etc. these consist of sand timers, spot timers, visual timetables and the traffic light system. We use Makaton signing at specific times i.e. snack as part of our general practice; as well as for individual children whom use makaton signing as a form of communication.

We also support children with EAL through our own lending library where we supply dual-language books to parents/carers and children with EAL.

We support and target groups of children such as more able/gifted and talented, boys achievement, EAL, EYPP and two year funded children to ensure their needs are met to the best advantage.

Links we have to other agencies

We work alongside other agencies wherever necessary these may include SALT, Educational Psychologist, Portage team, Physiotherapist, Occupational Health, Health Visitors, Senior Locality SENCO to name but a few. We ensure we get permission from parent/carers for any involvement.

We also work closely with the local Family Hub where we can access their resources and sign post parents to events and groups.

We are a member of the Pre-School Learning Alliance who are a National Charity supporting early years providers in their delivery of childcare.

How we support children transferring to school

Once we find out where the children in our care are going to school we support each child with the transition process to school. The local schools in Newquay arrange stay and play sessions with ourselves and also for parents/carers to go with their child. Extra sessions can be arranged where necessary through liasing with the school and parents/carers. The setting SENCo will also liase with the schools SENCo and the child's parents/carers making sure things are put in place and good information sharing between all to ensure a smooth transition. We invite the schools SENCo to any TAC meetings or transition meetings with parents/carers permission.  All learning journeys and relevant SEND paperwork is sent to the relevant schools for teachers to read and note where children are achieving and we meet with teachers/head of foundation to discuss each child individually.

Within the pre-school room in the summer term we set up a school role play area for children to familiarise themselves with school. We have transition books with photos of the school, classrooms, teachers (if possible) and children who need extra support with transitioning can take these books home to allow for familiarity when they start school. We invite the school class teachers into the setting to read a story to the group and see the children in a familiar environment.


Specialist skills or training our staff have

All staff are trained in paediatric first aid, food safety, manual handling and safeguarding. Some of our staff have attended more specific training on SENCO induction, behaviour management, makaton, sensory processing, visual support, children in care and EpiPen training, which is then fed back to all staff through in house training at staff meetings. 

All are staff have additionally received Prevent Duty training and FGM training and are able to recognise and respond accordingly.

We are able to support children with multiple and complex needs and engage in further training specific to individual children.

We work closely with outside professionals and have been supported and provided with specific skills and training to work with individual children, for example children with physical disabilities. Through this we have been able to carry out direct interventions for specific children, for example personalised physiotherapy programmes.

Support we offer regarding children's health and well-being

We have an open door policy where parents/carers are welcome to speak to a member of staff or the SENCo anytime about any concerns or to share information regarding their child at home or in the setting. We work very closely with outside professionals and are happy to contact professionals or make referrals to gain more support for the individual, as well as putting things into place within the setting. We have an effective key person system in place where each child has a key person one and two.

All staff receive safeguarding training. The manager is our designated child protection officer and we have several other members of staff who are also trained and designated people. The deputy manager has attended health & safety and risk assessment training and we do daily risk assessments and more specific risk assessments which are monitored for any ongoing risks and dealt with appropriately. Staff are continuously attending relevant training courses to support them within the setting and for individual children.

A quiet area is available to all children in the setting when needed. If a child has suffered trauma, such as a bereavement, we have contact with Penhaligan Friends or similar support groups for advice and guidance.

We complete a 2 year check which is shared with the parent/carer and we advise them to share with the health visitor. We are also involved with Early Support and where ever possible the SENCo and key person will attend TAC meetings for specific children. Most staff have worked alongside the Early Years Inclusion Service to support children's needs specifically or in general.


Ways we inform parents about how their child is being supported

We have an open door policy whereby parents/carers can speak to members of the team at any time. Termly meetings are set up for parents/carers to speak to their key person, look at Learning Journeys (now available in a digital format) and share targets and next steps. We can use a translator to support with this where necessary. During celebrations and stay and play sessions parents/carers are provided with further opportunities to discuss their child's learning and development. We ask for feedback from parents/carers in the form of questionnaires, comments on the end of termly reviews and feedback sheets. We also offer parents/carers opportunity to add to Learning Journeys with 'Wow' sheets and 'Wow' moment display boards in the rooms. We include parents/carers in our weekly planning through the use of a sticker system whereby they get to know the focus of the week in their parents as partners book. The policy of the month is also displayed and we have a number of displays showing photos of children engaged in activities and their work. Newsletters are sent out half termly via email and we also have a website -

Once a child has been identified as requiring some extra support or strategies put in place and an 'Individual Learning Plan' (ILP) is in place or a child is being monitored by the SENCo then a meeting with the parent/carer to share information, review progress and next steps will happen at least every 6 weeks. Discussions with the key person and/or SENCo, both formally and informally, will also occur as often and whenever the parent/carer requires or their is a need to meet to discuss the child.

Our complaints policy

We have a complaints procedure which is accessible to parents/carers in our policy pack. We also have forms available for parents/carers to raise concerns, complaints or compliments. Each individual complaint is acted upon and you will be informed of the outcome.


Alterations we have made to make our building accessible

Our building is fully accessible with even flooring, wider doorways, adult and child accessible toilet with an accessible changing unit, accessible parking space, an intercom system at wheelchair height to enter the building, double doors for easy access to outside, a slope from the decking to the playground. In all three rooms we have discreet changing areas/facilities.

Facilities we have for personal care

We have a specific nappy changing station in the baby room, also with a child size appropriate toilet and hand basin. The toddler room also has a wall mounted nappy changing unit and 2 separate size appropriate toilets with hand basins. The pre-school room has 2 separate size appropriate toilets with hand basins and nappy changing facilities are available. The setting has 2 accessible toilets, one has a accessible changing unit and we additionally have shower/wet room facilities.

All staff are DBS checked.

Specialist resources we have

We are based in Newquay Family Hub and have access to their Sensory Room.

We use a number of visual resources throughout the setting for all children as well as individuals including traffic lights, visuals timetables, now and next. We also have equipment and resources to support children's individual sensory needs, for example wobble cushions and sensory toys. We have a variety of resources to support children and their families with EAL.

We have access to the loan store where we have loaned specific equipment (chairs, walkers etc.) for specific children and have a purpose built shed to store all the equipment.

How we include all children in activities, such as trips

We are an inclusive setting and include all children. All trips/outings are risk assessed before hand. Due to our location we have easy access to the beach, boating lake and local park. We will increase staffing ratios to ensure inclusion where necessary and we invite parents/carers to attend and help.

Last updated: 07/04/2021

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