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Cornwall Council - AAC (Augmentative and Alternative Communication) Assessment Team
Services and organisations that have the Local Offer flash have filled out inclusion information, meaning that they meet the needs of people with Special Educational Needs and Disabilities (SEND)

COVID19: The AAC Team are still working remotely. At this time we cannot hold face-to-face meetings but we are still here to answer questions, concerns and can still provide remote training either through video workshops and/or live skype sessions. Please do use our resource webpage and our YouTube channel which we hope to be expanding soon to include more training videos.

This team works with children who have been referred by their Speech and Language Therapist.

Children referred may have little or no speech but are able to understand language. These children are likely to have used low tech systems such as Makaton, photos or symbols to help them express themselves but have now reached a stage where a more sophisticated system is needed.

The AAC Assessment Team consists of a Specialist (AAC) Speech and Language Therapist and two Technical Officers.

Who to contact

Contact name
Laura Baggley
Contact position
AAC Technical Officer and AAC Advisor
01872 326421

Time / date details

When is it on?
9am - 5pm Monday to Friday
Time of day

Other details


Age ranges
From 2 years to 18 years
Referral required
Referral details

Referral by a Speech and Language Therapist to the team.

Criteria available on request.


Inclusion details

Saint Piran's Flag
How we make our service inclusive

Specialist Training. Service provided in settings which are accessible to children, parents and carers.

Staff SEND experience

Physical and learning disabilities

Technological experience

Makaton signing

Knowledge of developments worldwide in the field of AAC

Exam Access arrangements knowledge for those young people using AAC

How our service supports providers / schools / colleges

When an AAC device is provided the child's setting will recieve the appropriate training needed in order to support its use. Once a device is set up, pupils in Area Resource Bases and mainstream schools are eligible for support from the AAC Adviser in the AAC Team at Cornwall Council, our webpage holds more details for this service;

Support at key transition points

Further training can be available at key transitions when new staff become involved. AAC Technical officers are appointed to the child using the council equipment for long-term support and can offer advice and resources on key transitions. Support is bespoke and on an individual basis for the needs of the young person and the parents/carers and settings supporting that young person.

Other local or national support

For local information and downloadable resources please see the Council AAC Team webpage.

For national information please see the charity; Communication Matters. 


Resolving disagreements, mediation and making complaints

In the first instance please contact service via  or by calling 01726 61004. If your concern isn’t resolved, please follow the  Cornwall Council comments and complaints procedure.

Last updated: 02/06/2020

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