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Cornwall & IoS SENDiASS (Special Educational Needs & Disability Information, Advice & Support Service)
Services and organisations that have the Local Offer flash have filled out inclusion information, meaning that they meet the needs of people with Special Educational Needs and Disabilities (SEND)

COVID19: Just to let you know that our advice line is open as normal if you need us weekdays 10-3 (answerphone available outside these hours) or you can email us via our website on the contact button.

We provide information, advice and support for any child or young person aged 0-25 with a special educational need or disability and their parents and families. Our service is confidential, impartial, accessible and free.

We can assist with

  • Understanding the SEND Local Offer, Personal Budgets, the law on SEN and disability, health and social care
  • Advice on SEN support, Education, Health and Care plans
  • Preparation for meetings and attending them with you
  • Resolving disagreements, including mediation and tribunal support
  • Confidential information and advice to young people age 16+ on their own if requested
  • Linking you in with local parent support groups and forums

We work closely with parents, schools, the Education, Health and Social Care Directorate within Cornwall Council and others to achieve the best outcomes for you and your child.

Cornwall Council fund Careers South West to run SENDIASS in Cornwall.

Who to contact

Contact name
Sendiass Helpline
Contact position
Sendiass helpline
01326 331633
Cornwall & IoS SENDiASS (Special Educational Needs & Disability Information, Advice & Support Service)'s facebook page

Where to go

Cornwall SENDiass
Poseiden House
Neptune Business Park

The venue is fully accessible.

Time / date details

When is it on?
Helpline open Monday to Friday 10am - 3pm.

Other details


Table of costs
Table of costs
AmountCost Type


Age ranges
From 0 years to 25 years
Referral required

Inclusion details

Saint Piran's Flag
How we make our service inclusive

Easy to read leaflets, the service is located in an accessible building and a range of communication methods are available

Staff SEND experience

Staff hold qualifications in childcare and education and hold over 30 years joint experience of working with children, young people and their families including those with SEND.

Staff also receive regular training to ensure that these skills are updated and maintained.

Support at key transition points

We offer information, advice and support at key transitions in a child and young persons life including starting school or an early years setting, as well as transition from primary to secondary and preparing for adulthood

Other local or national support

There is a list of organisations that offer similar services available on our website.

Resolving disagreements, mediation and making complaints

There is a complaints policy on our website and a link to service feedback

Last updated: 07/06/2022

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