Skip to main content

PALS - Patient Advice and Liaison Service

How could the PALS team help me?

The PALS team can help you to:

  • quickly resolve any problems
  • make a suggestion or comment
  • find out who to talk to
  • find out about independent advice or advocacy services
  • obtain current health information
  • find out about Trust services
  • Working with staff and patients

When should I contact PALS?

You or a member of staff can contact PALS at any time. If you have a question, comment, suggestion or an issue you would like to resolve, please speak to a member of staff in the ward or the department concerned as soon as possible. If you still have some questions then contact PALS.

We provide:

  • leaflets about health and medical conditions
  • information from the internet
  • information about support groups and local services
  • the use of our computer

Who to contact

Telephone
01872 252793
E-mail
rcht.patientexperience@nhs.net
Notes

A free PALS phone line is available at St Michael’s Hospital, West Cornwall Hospital and Marie Therese House.

  • Phone text is 07800 006479 - this service does not accept telephone calls and is for texting only.
  • Type talk is 01872 240892.

Where to go

Name
Trelawney Wing
Address
Royal Cornwall Hospital
Treliske
Truro
Cornwall
Postcode
TR1 3LJ

Time / date details

When is it on?
Monday - Friday, 09:00 - 17:00
Time of day
Afternoon
Morning

Other details

Availability

Referral required
No

Last updated: 03/02/2017

Back to top
Powered by Open Objects ©