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Promas Caring for People CIC

Multi-award-winning Promas CIC supports unpaid carers in Cornwall. 

Caring for a family member or friend requires specialised skill. It is often unexpected and comes with no training on how to cope. Unpaid carers often experience depression, anxiety and a multitude of physical illnesses brought on by their caring role. We offer a range of free services to help carers with physical and psychological wellbeing; practical, recreational and emotional.

Central to our working ethos is our commitment to the inclusive working and the principles of equality and diversity; this is at the core of all our work.

Our Services

Helpline and advice service for carers in Cornwall 

We have launched a helpline service for unpaid carers in Cornwall.
We are here to talk and help with any challenges or issue you are experiencing.

Call us on any of the numbers below, 10am -4pm, Monday to Friday.

07435 870587 | 01736 339226 | 07775 756454

Courses for unpaid carers

We deliver a wide range of free courses via Zoomface to face and online to teach emotional, practical and resource skills, enabling carers to continue in their caring roles. Please go to for list of courses, venues, dates and how to access our online courses.

The face-to-face courses are delivered across Cornwall to ensure better access for unpaid carers (please note all face-to-face services currently postponed due to COVID-19). Our courses are not a ‘sticking plaster’, but offer a preventative tool to prevent crises before they happen.  

We teach carers coping strategies, managing stress, contingency planning, effective communication with family and professionals, understanding benefits, understanding behaviours and identifying needs and how to access community resources. We also have specialised courses for carers caring for someone with dementia or mental illness. Additional we  provided courses in art, singing, mindfulness, creative writing and Nordic walking. The courses are either half, one, two or three days long.

We provide travel costs to and from the course, £2.50 contribution to lunch and all course materials. We have a 48hr call back and carers can contact us via text, phone, email or letter.

Social events for unpaid carers 

Many unpaid carers face social isolation due to their caring roles. They often experience loneliness and a reduction in their social activities.

Promas CIC work with local businesses to organise social events to help raise awareness of the issues facing unpaid carers and give unpaid carers the opportunity to attend free social activities across the county, where they can enjoy a free dinner or lunch. In addition, they can meet other unpaid cares in a social setting. Look at our website to see what's on.

Who to contact

Contact name
Helpline Numbers
01736 339226
07775 756454
07435 870587
Promas Caring for People CIC's facebook page
Promas Caring for People CIC's twitter page

Where to go

Promas Caring For People C I C, 6 Wheal Agar
Tolvaddon Energy Park
TR14 0HX

We have an office in Tolvaddon but all the free training for unpaid carers is delivered in different community venues across Cornwall. Our website has all the details for 2020.



Time / date details

When is it on?
Monday to Friday 9:00 - 5:00 and some weekends and evenings
Time of day
Session information
The courses vary from 1/2 day
1 day courses
2 day courses and 3 day courses. Online courses are accessed at your convenience.

Other details


Table of costs
Table of costs
AmountCost Type
Free courses available for unpaid carers
Free face to face and online courses available for unpaid carers

Our service covers the whole of Cornwall. We accommodate to the best of our ability any learning and physical needs. We provide travel costs, £2.50 towards lunch and all course materials. Unpaid carers can attend as many of the courses that are applicable to their caring role. Our courses are for unpaid carers and not the cared for although this can sometimes cross over. We help carers to better look after their physical and mental health and prevent carer breakdown.
Our online courses are free to carers in Cornwall but please contact us for a login code.
Do you offer a free or reduced rate to carers?
Please enter details including what proof is required for the free or reduced rate
That the person is an unpaid carer


Age ranges
From 18 years to 100 years
Referral required
Referral details

Referrals can be self- referrals or from professionals with permission for us to contact the unpaid carer. 

An application for the preferred course will need to be completed and we always confirm receipt of application.

Just before course start date we will send out a confirmation letter with detail of venues, directions and times. We have a 24hr call back and our methods of communication can be email, text, phone or letter.

For access to our online courses please contact us for a login

We are available to talk to professionals or unpaid carers with any queries.

Last updated: 03/08/2020

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