Early Years Local Offer response

Learning and development

Systems and strategies we have in place to identify children that may require additional support

Our SENCO has many years experience in care and is working hard to ensure we meet and provide all that is expected from us within the code of practice guidelines.

How we identify and support children's learning and development needs

We have baseline assessments, ongoing assessments, cohort tracking, next steps planning, 2 year old checks, we attend TAC meetings, and seek advice and support from the inclusion team. We undertake detailed observations and the keyworker will share these with the SENCO, we note any concerns and will start with putting intervention support in place and record this, this will note concerns and areas of need. We have baseline assessments, ongoing assessments, cohort tracking, next steps planning, 2 year old checks, we attend TAC meetings, and seek advice and support from the inclusion team. We undertake detailed observations and the keyworker will share these with the SENCO, we note any concerns and will start with putting intervention support in place and record this, this will note concerns and areas of need. We have baseline assessments, ongoing assessments, cohort tracking, next steps planning, 2 year old checks, we attend TAC meetings, and seek advice and support from the inclusion team. We undertake detailed observations and the keyworker will share these with the SENCO, we note any concerns and will start with putting intervention support in place and record this, this will note concerns and areas of need.

Links we have to other agencies

We link into support from our area SENCO, SALT, Inclusion team, Educational Psychologists, Occupational therapists and anyone involved with the child, we will make strong links from attending TAC meetings aswell.

How we support children transferring to school

We make early contact with schools and obtain information about their transition dates and visits possible, we make a school photo book to share with the child and they can take this home to share with family and friends, we accompany children in school visits for support and to comfort them, we have a parent questionnaire asking parents how they are feeling about the transition and if we can help at all, we have made appointments to go and see the previous year group that started school so we can get their views on school and how they remember feeling, school staff are invited to come along and attend nursery to meet the new children, we encourage all local schools that they are welcome to share this too. We also share story books about starting school and a lot of emotion work to help prepare children for how they may feel.

Welfare

Specialist skills or training our staff have

Our recently appointed SENCO is currently undertaking extensive training such as visual support training, SENCO training, behaviour management training, our supervisor has Makaton experience and can use this as we need it. Our manager has previously had SENCO training and still puts this into practice as required. All staff are trained in child protection on various levels, All staff are first aid trained, all staff are trained in food hygiene practice, we will also attend and complete any specialist training required to support any child who may require specialist care.

Support we offer regarding children's health and well-being

All staff are trained in child protection on various levels, All staff are first aid trained, all staff are trained in food hygiene practice, we will also attend and complete any specialist training required to support any child who may require specialist care. We support any child with a particular diet and additional need and will always seek further support if we can to support the child fully.

Ways we inform parents about how their child is being supported

We put daily comments on our nippers facebook, we have communication books, regular parents evenings, parents question board in the cloakroom, staff are very open and friendly and have good levels of communication with their key parents and the manager is always on hand to talk to parents or arrange convenient times for everyone. Regular reviews of I.E.P's, 2 year old progress checks are shared with parents and comments are shared, we can also arrange TAC meetings and meetings with parents privately if they wish.

Our complaints policy

Complaints and compliments Our nursery believes that parents are entitled to expect courtesy and prompt, careful attention to their individual needs and wishes. We hope that at all times you will be happy with the service provided and that you might like to voice your appreciation to the staff concerned. Complaints will be dealt with professionally and promptly to ensure that any issues arising from these complaints are handled effectively and to ensure the welfare of all children. In case of a complaint relating to child protection, please refer to the Safeguarding policy. We welcome any suggestions from parents on how we can improve our services, and will give prompt and serious attention to any concerns that you may have by following our complaints procedure as outlined below: Complaints procedure Stage 1 If any parent should have cause for complaint or any queries regarding the care or early learning provided by the nursery they should in the first instance take it up with the child's key person or the manager. Stage 2 If the issue remains unresolved or parents feel they have received an unsatisfactory outcome, then these concerns must be presented in writing to the nursery manager. The manager will then investigate the complaint and report back to the parent within five working days. This will be fully documented in the complaints log book and will detail the nature of the complaint and any actions arising from it. (Most complaints are usually resolved informally at stage 1 or 2.) Stage 3 If the matter is still not resolved, a formal meeting will be held between the manager, parent and the chairperson to ensure that it is dealt with comprehensively. A record of the meeting will be made along with documented actions. All parties present at the meeting will review the accuracy of the record, sign to agree and receive a copy, which will signify the conclusion of the procedure. Stage 4 If the matter cannot be resolved to their satisfaction, then parents have the right to raise the matter with Ofsted. Parents are made aware that they can contact the above in all stages of complaints and are given information on how to contact them. A record of complaints will be kept in the nursery. The record will include the name of the complainant, the nature of the complaint, date and time complaint received, action(s) taken, result of any investigations and any information given to the complainant including a dated response. Parents will be able to access this record if they wish to, however all personal details relating to any complaint will be stored confidentially and will be only accessible by the parties involved. Ofsted will have access to this record at any time during visits to ensure actions have been met appropriately. Contact details for the regulator: Ofsted 0300 123 1231/0300 123 4666 Parents will also be informed if the nursery becomes aware that they are going to be inspected and after inspection will provide a copy of the report to parents and/or carers of children attending on a regular basis.

Access

Alterations we have made to make our building accessible

We have a messy room at the rear of nippers and we have a ramp so all children can access the room and the activities available. We also have a ramp to enter the building so all persons can assess the building. There is also a ramp to our outdoor decking area. There is a slope so that everyone can access the garden area.

Facilities we have for personal care

Bathroom, sinks, toilets, hand dryer, hand wash, nappy changing area, rest area, hand wash basin in main room.

Specialist resources we have

We have a true form chair and a table, we also have a sloping table, we have a large amount of sensory resources, natural music to sooth, an area of large cushions to provide an area of calm, Makaton resources are available, we provide one to one care where possible and needed. We hope to extend our out door resources even further so full accessibility is always available to everything, We have various tactile resources and staff are always adapting anything we can.

How we include all children in activities, such as trips

All activities are planned according to each childs need and ability, likes and dislikes, we plan it safely and risk assess, we adapt activities accordingly.