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Penzance Library and Information Service
Services and organisations that have the Local Offer flash have filled out inclusion information, meaning that they meet the needs of people with Special Educational Needs and Disabilities (SEND)

Click and Collect 


Monday 10.00am - 1.00pm and 2.00pm - 4.00pm
Tuesday 10.00am - 1.00pm and 2.00pm - 4.00pm
Wednesday 10.00am - 1.00pm and 2.00pm - 4.00pm
Thursday 10.00am - 1.00pm and 2.00pm - 4.00pm
Friday 10.00am - 1.00pm and 2.00pm - 4.00pm
Saturday 10.00am - 12 noon



Council payments

For your convenience there are a range of PayPoint and Post Office sites that accept both cash and card payments, with most Post Offices still accepting cheques at no extra cost.  Your account will be updated overnight and many PayPoint stores have longer opening hours, often including weekends, offering greater flexibility and choice. Head over to my area to see which facilities are available to you more locally.

Benefits and Council Tax

  • We no longer have specialist advisors at the Penzance Library and Information Service. For help with your Housing Benefit or Council Tax Support query, please go to view our benefits pages, contact benefits online, or call 0300 1234 121.



Useful links

Who to contact

0300 1234 111
Parent organisation
Library Service

Where to go

Penzance Library and Information Service
St John's Hall
Alverton Street
TR18 2QW

Inclusion details

Saint Piran's Flag Wheelchair icon
How we make our service inclusive
  • Disabled access via the main entrance which has automatic doors
  • Library and One Stop Shop is wheelchair accessible
  • Nearest car parks Penalverne car park and Clarence Street car park
Resolving disagreements, mediation and making complaints

Please follow the Cornwall Council Complaints Form

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