Falmouth Library and Information Service (previously known as One Stop Shop) is the first Library and Information Service to transfer to a Town Council as part of Cornwall Council’s devolution programme, which is helping councils and communities take over local ownership, management and control of services.

Accessibility

• The access to Falmouth information service is via a ramp with access to the main reception and cash desk.

Council payments taken

Cash, cheque and card payments are taken during normal opening hours.

You can use the links below to make an online payment:

• Pay it - pay your council tax, business rates, parking ticket and more.
• How to pay your council tax
• Council tenants - pay your rent using allpay Payment

Other services available

Computer Lessons

Libraries run Beginners Computer Classes. Download our leaflet Need help getting online? or ask in your local library, or information service, or call free on 0800 032 2345.

Kernow Credit Union

Wednesdays 1pm-4pm and Fridays 9:30am-1pm - no appointment needed.

Shop Mobility

Scooters and wheelchairs available for hire. To book please call 01326 313553

Stonham Byan (Housing Advice)

Every Wednesday 2pm-4pm (no need to book an appointment just drop in)

Stonham Byan Cornwall County-Wide Housing Related Information/Advice 07710709527 (Lines open 9am-noon Mon–Fri) 
Email: stonhambyan@homegroup.org.uk

Please note we now stock recycling equipment.

Public Access PC

Yes

Parking

There is no free customer parking at this information service.  The nearest pay and display parking is at Quarry car park.