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    Information & Guidance

    The Family Information Service are not responsible for the content of information on the Service Directory. Any information and updates are solely the responsibility of the page owner.

    Some of the events and services advertised on this website may have a limited offer at this time.

    Bodmin Library and Information Service

    Due to the Coronavirus outbreak, all Information Service sites are now closed and non-operational. This includes taking council payments in person. However, most payments can be made online, over the telephone or at your local Paypoint location.  Ways to pay can be found below:  Pay…
    0300 1234 111
    Services and organisations that have the Local Offer flash have filled out inclusion information, meaning that they meet the needs of people with Special Educational Needs and Disabilities (SEND)

    Bude Library and Information Service

    Due to the Coronavirus outbreak, all Information Service sites are now closed and non-operational. This includes taking council payments in person. However, most payments can be made online, over the telephone or at your local Paypoint location.  Ways to pay can be found below:  Pay…
    0300 1234 111
    Services and organisations that have the Local Offer flash have filled out inclusion information, meaning that they meet the needs of people with Special Educational Needs and Disabilities (SEND)

    Camborne Information Service

    Due to the Coronavirus outbreak, all Information Service sites are now closed and non-operational. This includes taking council payments in person. However, most payments can be made online, over the telephone or at your local Paypoint location.  Ways to pay can be found below:  Pay…
    Services and organisations that have the Local Offer flash have filled out inclusion information, meaning that they meet the needs of people with Special Educational Needs and Disabilities (SEND)

    Camelford Library and Information Service

    Due to the Coronavirus outbreak, all Information Service sites are now closed and non-operational. This includes taking council payments in person. However, most payments can be made online, over the telephone or at your local Paypoint location.  Ways to pay can be found below:  Pay…
    0300 1234 111
    Services and organisations that have the Local Offer flash have filled out inclusion information, meaning that they meet the needs of people with Special Educational Needs and Disabilities (SEND)

    Child Benefit

    You get Child Benefit if you’re responsible for a child under 16 (or under 20 if they stay in approved education or training). Only one person can get Child Benefit for a child. You may have to pay a tax charge if your or your…
    0300 200 3100

    Christmas for Families CIC

    We support families at Christmas that are financially struggling. We offer food hampers and gifts for the children. Help families in Redruth, Camborne, Hayle, Helston, St Ives and Penzance. 
    07912672818

    Citizens Advice Cornwall

    COVID19: During the coronavirus outbreak all our offices are closed for face-to-face advice but you can still access our services. Text ADVICE to 78866 or for debt issues text DEBT to 78866. We'll call you back within 48 hours (excluding weekends). Call us on 03444-111444…
    0800 144 88 48 Text: the word ADVICE to 78866

    Citizens Advice Cornwall - Pension Wise

    Citizens Advice Cornwall is funded as the local delivery partner for Pension Wise in Cornwall and North Devon. Pension Wise is the new government service that helps you go through your options if you have a defined contribution pension so that you can be informed…
    03333 442480

    Citizens Advice Cornwall COVID-19 Debt Advice Line

    From Friday 29th May, people will be able to call the debt team on 01752 850488 on alternate Fridays and every Monday (calls charged at their normal providers’ rate). They will be able to speak directly to a Debt Adviser for advice. Or, if lines…
    01752 850488

    The Cornwall and Isles of Scilly People Hub

    The People Hub is an innovative triage and referral service that acts as a single access point for unemployed and economically inactive people within Cornwall and the Isles of Scilly, who require practical support, information, advice and guidance (such as skills, employment, education and finance)…
    0333 015 0699
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