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    Information & Guidance

    The Family Information Service are not responsible for the content of information on the Service Directory. Any information and updates are solely the responsibility of the page owner.

    Some of the events and services advertised on this website may have a limited offer at this time.

    The Patients Association Helpline

    Our freephone national helpline provides specialist information, advice and signposting to help you make sense of the world of health and social care. Our helpline covers all of health and social care: if you want to know how to get a second opinion about your condition, or how…
    0800 345 7115

    Penzance Library and Information Service

    Click and Collect  DayTimes Monday 10.00am - 1.00pm and 2.00pm - 4.00pm Tuesday 10.00am - 1.00pm and 2.00pm - 4.00pm Wednesday 10.00am - 1.00pm and 2.00pm - 4.00pm Thursday 10.00am - 1.00pm and 2.00pm - 4.00pm Friday 10.00am - 1.00pm and 2.00pm - 4.00pm Saturday…
    0300 1234 111
    Services and organisations that have the Local Offer flash have filled out inclusion information, meaning that they meet the needs of people with Special Educational Needs and Disabilities (SEND)

    Perranporth Library

    Accessibility limited parking facilities and no disabled parking spaces nearby  Facilities 3 Computers with internet access Free WiFi Scanning, printing and photocopying Local daily and weekly newspapers Services National Concessionary bus pass applications are quick and easy to apply for online.  If you do not have access…
    0300 1234 111
    Services and organisations that have the Local Offer flash have filled out inclusion information, meaning that they meet the needs of people with Special Educational Needs and Disabilities (SEND)

    Picture Exchange Communication System (PECS) training for parents of children with communication disorders / autism and and professionals work with such children and adults

    At Pyramid, it is our goal to help individuals with developmental disabilities, autism, and/or communication challenges learn to shape their own lives and participate in the world around them. Using a blend of broad spectrum applied behaviour analysis and practices supported by research and positive…
    01273 609555
    Services and organisations that have the Local Offer flash have filled out inclusion information, meaning that they meet the needs of people with Special Educational Needs and Disabilities (SEND)

    Prader Willi Syndrome Association UK

    We offer a wide range of information and support to help families and professionals manage the complexities of Prader-Willi syndrome. We are always delighted to hear from anyone who lives with or is affected by PWS in any way, whether you need advice or support or…
    01332 365676

    Quiet Group - SEN Support Group

    We aim to provide a small, quiet group for children with a range of needs where they can be themselves, supported by their carers. We will provide toys and activities and learn from each other. This is a non-judgemental safe space to get together with…
    01326 552790

    Redruth Library and Information Service

    The management of Redruth Library and Information Service has transferred to the Town Council as part of Cornwall Council’s Devolution Programme.  The devolution programme is helping councils and communities take over local ownership, management and control of services. Cornwall Council continues to support the Town…
    0300 1234 111
    Services and organisations that have the Local Offer flash have filled out inclusion information, meaning that they meet the needs of people with Special Educational Needs and Disabilities (SEND)

    Sainsbury's Assisted Shopping

    Sainsbury's Assisted Shopping scheme helps people who are housebound and cannot travel to the shops or those who cannot manage online shopping by allowing them to make shopping orders over the telephone. Orders placed before 6:00pm can even be delivered the next day. People must…
    0800 328 1700

    Selective Mutism Information & Research Association

    SMIRA became a UK Registered Charity in 1992, having been set up initially to support families with selectively mute children. This work has since been extended to provide information to health and education professionals involved in the upbringing of such children and young people. Belonging…
    Services and organisations that have the Local Offer flash have filled out inclusion information, meaning that they meet the needs of people with Special Educational Needs and Disabilities (SEND)

    SEND Isles of Scilly Local Offer

    The purpose of the local offer is to provide clear, comprehensive, accessible and up-to-date information about the available provision to children, young people and families on the Isles of Scilly and how to access it. This website contains lots of useful information but if you…
    01720 424490
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