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Information & Guidance
This information has been collected from third party providers therefore the Family Information Service and Cornwall Council cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations.
Please click here to find out more about important questions to ask when considering childcare and activities. Any information and updates are solely the responsibility of the page owner.
Department for Work and Pensions (DWP)
The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. As the UK’s biggest public service department it administers the State Pension and a range of working age, disability and ill health benefits to over 22 million claimants and…
0843 509 2579
0800 055 6688
Disability Benefits Centre
Get advice or information about a claim you’ve already made for Disability Living Allowance, Attendance Allowance or Personal Independence Payment.
Discretionary Housing Payments
Discretionary housing payments are for people receiving housing benefit which is less than the amount of rent that’s being charged. A discretionary housing payment can also be claimed by people in receipt of universal credit and who need additional help with housing costs. These are…
0300 1234 121.
DSA Support
We know that deciding and moving to university or college can be an exciting and stressful time. At Complete Communication, we aim to make this transition as smooth as possible. We have years of experience in providing educational support (Non-medical helpers) via Disabled Student Allowance…
01752289776
Edible St Austell - Free Fruit
Use the map to find your nearest locations, or favourite fruits, and pop along when it's ripe. Remember to share. Edible St Austell is a simple idea: we can work together to grow tasty fruit for everyone. Sometimes it can be hard for people to afford healthy, organic local…
Energy Grants and Help with Heating Costs
Find energy grants and help with heating costs Check what money and other help you can get to reduce your energy costs through the GOV UK Grants Calculator.
Exceptional Relief Payments
These are discretionary payments available to working-age customers and are designed to help bridge the gap between your council tax support and the weekly amount of council tax payable for your home. These payments are designed to help if you can show that you are suffering genuine…
0300 1234 121
Falmouth Information Service
Falmouth Library and Information Service (previously known as One Stop Shop) is the first Library and Information Service to transfer to a Town Council as part of Cornwall Council’s devolution programme, which is helping councils and communities take over local ownership, management and control of…
0300 1234 100
Services and organisations that have the Local Offer flash have filled out inclusion information, meaning that they meet the needs of people with Special Educational Needs and Disabilities (SEND)
Food for Families Penzance CIC
Food For Families is a food poverty organisation & emergency help parcels. Our best before basement store is open to anyone, all welcome. We make up emergency food parcels, depending on circumstances and how many people are involved including children/babies. We also like to give…
07925 298587
Foodbank @ St Columb Minor Church
The Foodbank provides emergency food to individuals and families. If you are struggling and need food for your family please ask your local care professional or voluntary organisation for a voucher which we will exchange for three days worth of food. For advice on obtaining…
07810271202